Confidentiality:
I respect your right to privacy and hold information that you discuss in strict confidence. No information about you will be disclosed unless you have signed a written release, except for in the following circumstances:
• If you threaten grave bodily harm to yourself or another, or if you are unable to care for yourself, I am legally responsible to inform the appropriate authorities, and the intended victim.
• If I hear of or suspect physical, sexual, or emotional abuse, neglect, or any possibility of harm to children I am required to report this information.
• I seek supervision and consultation to ensure the quality of my work. These sessions are done under strictly professional and confidential circumstances.
Cancellations:
If you miss a scheduled session with less than 24 hours notice, you will be charged for the session. If you need to change a scheduled session, the sooner you let me know the better, as I will more likely be able to find you another appointment time and give others a chance to book your spot.
I don’t charge for cancellations due to illness or emergencies. Likewise, I will do my best to give you as much notice as possible when I take time off or need to cancel sessions.
Fee:
My fee is $160 per hour. All fees include taxes and are based upon a full 60-minute therapy hour. I give clients one month notice if I need to raise my fees.
Payment options:
I take cash, personal check, and Interac Etransfers.
E-Counselling:
E-counselling is available to clients either through FaceTime or Skype.
While in person counselling is held in a private space, e-counselling requires people to also ensure that they are in a private, secure location. If people do not have a private space in their homes or workspaces, some call from cars.
Contact Information:
My phone is answered by voice mail 24 hours a day, but I check and return phone calls, emails, and texts during business hours only, on Mondays to Thursdays, as time permits.
If you experience an emergency, please call 911 or a local crisis line. The phone number for the Vancouver Island Crisis Line is: 1-888-494-3888.
When leaving a message on my voicemail, please leave your name, the time you called, a phone number on which you can be reached, and whether it is ok to leave a message on your voicemail. There is no charge for administrative, business, and scheduling phone calls.
